Insurance Claims
You May Have Been Referred To Us By Your Insurer
If you’ve been referred to us from your Insurance Provider, then you can be assured that you’re in good hands and we’ll do everything we can to get your vehicle repaired and back on the road as soon as possible.
If your Insurance Provider has not referred you to us, but you’d like us to carry out your repairs, this isn’t a problem as we’re approved by many of the major insurance providers in the UK, you’ll just need to inform your insurer that you’d like your repairs to be done by Turners.
Insurance Claims
Turners Accident Repair Can Help You Register a Claim on Your Behelf
If you’ve already reported your accident to your insurer, they will provide us with all of the required authorities to commence with the repairs on your vehicle, or if you’d like, we can help you to register your claim on your behalf.
Your insurance policy will determine the level of cover you have on your policy and also detail how you should go about making a claim and any excesses you have on your policy. It will also detail if you have opted to have a courtesy car for the duration of your repairs, but if you don’t have this on your policy we can arrange for you to have a courtesy car, subject to availability, should you require one.
Your insurance excess will need to be paid to us on completion of repairs, please refer to your policy documents for full details.
Customer Service
We pride ourselves in providing an outstanding service to our customers
Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.
“Fantastic service .Invisible repairs done. I was kept informed on progress throughout. The whole process was very satisfactory following a disturbing no fault accident.”
“Had my car repaired here and it was a really quick turnaround to say some parts needed to be ordered from Germany. I needed a new rear bumper, rear door, side skirt, rear wing and a wheel refurbishing. When they had completed all of the work it had been washed and valeted to a very high level and it was like getting into a new car with the quality of work that has been done. Hopefully I don’t need them again but if I did, I know where to go.”
“Great level of service and communication. Tuners kept me informed at all times what was happening which is quite rare these days. The standard of my repairs are flawless. Highly recommend them.”
“Superb workmanship, customer service shame I had a bump to experience turners, shame they don’t service cars too!”
“The Sheffield branch have done an excellent job of repairing my mini. Kirsty in particular has been extremely helpful in getting my car back to me, even sending me a video of my car being delivered home, definitely gone above and beyond expectations, thank you.”
