Insurance Claims

You May Have Been Referred To Us By Your Insurer

If you’ve been referred to us from your Insurance Provider, then you can be assured that you’re in good hands and we’ll do everything we can to get your vehicle repaired and back on the road as soon as possible.

If your Insurance Provider has not referred you to us, but you’d like us to carry out your repairs, this isn’t a problem as we’re approved by many of the major insurance providers in the UK, you’ll just need to inform your insurer that you’d like your repairs to be done by Turners.

Insurance Claims

Turners Accident Repair Can Help You Register a Claim on Your Behelf

If you’ve already reported your accident to your insurer, they will provide us with all of the required authorities to commence with the repairs on your vehicle, or if you’d like, we can help you to register your claim on your behalf.

Your insurance policy will determine the level of cover you have on your policy and also detail how you should go about making a claim and any excesses you have on your policy. It will also detail if you have opted to have a courtesy car for the duration of your repairs, but if you don’t have this on your policy we can arrange for you to have a courtesy car, subject to availability, should you require one.

Your insurance excess will need to be paid to us on completion of repairs, please refer to your policy documents for full details.

Had an accident?

Customer Service

We pride ourselves in providing an outstanding service to our customers

Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.

View our reviews on Trustpilot

Had an accident?

Quick, good quality repair. Friendly courteous staff

Andrew – May 2024

Such an easy experience! My car looks brand new and is perfect!

Minnie – May 2024

All the staff very helpful and professional. Excellent repair.

Lydia – May 2024

Great service and communication

Rachel – May 2024

Kept me updated all the time. Great communication and the repair was flawless.

Khalid – May 2024