Insurance Claims
You May Have Been Referred To Us By Your Insurer
If you’ve been referred to us from your Insurance Provider, then you can be assured that you’re in good hands and we’ll do everything we can to get your vehicle repaired and back on the road as soon as possible.
If your Insurance Provider has not referred you to us, but you’d like us to carry out your repairs, this isn’t a problem as we’re approved by many of the major insurance providers in the UK, you’ll just need to inform your insurer that you’d like your repairs to be done by Turners.
Insurance Claims
Turners Accident Repair Can Help You Register a Claim on Your Behelf
If you’ve already reported your accident to your insurer, they will provide us with all of the required authorities to commence with the repairs on your vehicle, or if you’d like, we can help you to register your claim on your behalf.
Your insurance policy will determine the level of cover you have on your policy and also detail how you should go about making a claim and any excesses you have on your policy. It will also detail if you have opted to have a courtesy car for the duration of your repairs, but if you don’t have this on your policy we can arrange for you to have a courtesy car, subject to availability, should you require one.
Your insurance excess will need to be paid to us on completion of repairs, please refer to your policy documents for full details.
Customer Service
We pride ourselves in providing an outstanding service to our customers
Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.
Car repaired to a good standard.
Great service, contact from repairers as promised by insurer. Car booked in when courtesy car available. Collected within very tight time window due to previously booked medical appointments. Car repaired quickly (4 days) and again returned within tight time window for same reason (before 08:30). Overall brilliant service, highly recommended.
Excellent service from Turner’s garage. I received several courtesy phone calls regarding the progress of the repairs to my car. Every person I spoke to was friendly. The finished result on my car was excellent. I’ve never such service from a garage dealing with an insurance claim.
Great company, kept in touch before and throughout while my car was in repair. Repair was done quickly and my car came back lovely and clean. Thank you.
