FAQs
Frequently Asked Questions
Below you’ll find some of the most common questions we’re asked by our customers, but if you can’t find what you’re looking for please contact our customer services team at the appropriate branch.
Remember you can follow the progress of your repair using our 24-hour on-line job progress monitoring system by clicking on the Track Your Repair
Customer Service
We pride ourselves in providing an outstanding service to our customers
Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.
“Superb workmanship, customer service shame I had a bump to experience turners, shame they don’t service cars too!”
“Fantastic service .Invisible repairs done. I was kept informed on progress throughout. The whole process was very satisfactory following a disturbing no fault accident.”
“Great level of service and communication. Tuners kept me informed at all times what was happening which is quite rare these days. The standard of my repairs are flawless. Highly recommend them.”
“The Sheffield branch have done an excellent job of repairing my mini. Kirsty in particular has been extremely helpful in getting my car back to me, even sending me a video of my car being delivered home, definitely gone above and beyond expectations, thank you.”
“Had my car repaired here and it was a really quick turnaround to say some parts needed to be ordered from Germany. I needed a new rear bumper, rear door, side skirt, rear wing and a wheel refurbishing. When they had completed all of the work it had been washed and valeted to a very high level and it was like getting into a new car with the quality of work that has been done. Hopefully I don’t need them again but if I did, I know where to go.”