Accident Repairs

Accident Repairs at Turners

With our state of the art workshops we have the very latest equipment and technologies to get your vehicle repaired and back on the road as soon as possible.

Our facilities enable us to repair all vehicle types from cars to light commercial vehicles in a safe, protected environment. Holding BS 10125, all of our technicians are fully IMI or NVQ accredited and pride themselves on the quality and speed of repairs.

Assessment & Estimating

Vehicle Repair Assessments and Estimating

The damage on your vehicle will be assessed by one of our experienced and qualified assessors and an estimate will be provided for the repair work required. If your repairs are being paid for by your insurer or your vehicle is part of a corporate fleet, then we will obtain the relevant approvals on your behalf required for the repairs to commence.

We may ask you to provide pictures of the damage sustained on your vehicle before we see it in order

Repair
Once the estimate for your repair has been authorised we’ll carry out the necessary repairs as quickly as possible to get you back on the road and we’ll give you an estimated completion date for the repairs. We actively promote a repair over replace methodology, but where parts are required we use insurance company-approved parts which are covered by warranty.
Refinishing
The paint work is your vehicles skin and it’s not there just to make your vehicle look good, it also helps to protect the underlying materials from the elements.
Our expert refinishers can mix paints to create over 100,000 different colours meaning that we can get your repaired parts looking at good as new and our specialised spray booths give our technicians a clean and safe environment to refinish to the highest of quality.
Courtesy Cars
Here at Turners we have a fleet of courtesy cars available at each branch ready for all our customers to use. If your insurance policy includes the use of a courtesy vehicle then this will be as per the terms and conditions of your policy, and you will be automatically insured, but if you don’t have this cover included on your insurance policy then we can still provide you with a vehicle, subject to availability, but you will need to organise your own insurance to cover the use of this vehicle.
Collection & Delivery

Turners Accident Repair Offer Free Collection & Delivery Service

We offer a free collection and delivery service if your vehicle in not driveable, or you don’t feel comfortable in doing so, then we can collect your vehicle from you and return it on completion of the repairs.

Equipment

We Have Invested in the Latest Equipment and Technologies

We have invested heavily in the very latest equipment and technologies to get your vehicle back to its pre-accident condition, we have an oven height of 10ft and expertise and equipment to weld boron steel, high strength steels and all types of fibreglass and plastics, meaning we are able to repair anything from passenger vehicles to light commercial vehicles.

We have in-house specialists in air-conditioning, tyre fitting and balancing and 4-wheel alignment. Our latest investments are in some of the following areas:

Miracle Repair System

Inverter Welders

MIG Brasers

Air Conditioning

Computerised Wheel Alignments

Tyre Fitting & Balancing

4 Bay Korek Measuring System

Infrared Drying

Aluminium Repair

Customer Service

We pride ourselves in providing an outstanding service to our customers

Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.

Had an accident?

Can not recommend enough the repairs were carried out to a high standard thank you to all involved in the repairs and a special thank you to both receptionists Kirsty and Chloe for all your help and updates throughout the repairs

Clair F
I had an accident in my Nissan Qashqai in the snow with severe front end damage . Turners staff were very helpful and friendly and the quality of the repair and paintwork is absolutely superb. I would have no hesitation in recommending them to anyone. Brilliant!
Tony C

I used the online tracker to track my repair and called a couple of times to see how they were getting on. The staff on reception were all so helpful and friendly I cant fault them. They have repaired my car beautifully it looks brand new! Thank you so much Turners, I hope I won’t need you again but if I ever do, I won’t hesitate to use your services! Thank you!

Bethany G

My car went into Turners for repairs after a none fault accident and they were brilliant from the start. The receptionist was super friendly, the phone was always answered and emails always responded to, you never felt left in the dark. They kept me up to date with my repairs, and it came back to me looking spotless. If I need any bodywork doing I will definitely return.

Joanne A

I used Turners recently after having an accident. I found the customer service to be excellent and they kept me informed of what was happening with my car. The work competed was of a high standard and the car was valeted inside and out before being returned to me promptly

Andy U

Recent body shop. Repairs completed here. Insurance recommended repairer. Service was excellent. Quality repair and professional and quick service from all including recovery driver and reception. Will return if I need body shop services in future. Thank You.

Scott F

I had my car repaired by Turners very recently for a no fault insurance repair. The service has been second to none, absolutely fantastic. Everyone that I dealt with on the phone was really informative and friendly. The repairs were completed in the time frame given, and replacement car provided and dropped off to my door. They picked up my car to take to the garage and all was dealt with very smoothly. They’ve done a brilliant job. 100% recommend.

Gem P
I want to say thank you to Kirk who dealt with my Volvo V40 –  you have done a phenomenal job. I know how hard it can be to match reds perfectly it is a very hard colour. I also want to say a warm hearted thank you to the lady on the reception desk who was also exceptionally professional and so lovely to speak to.
Lexie B
The most professional company I’ve ever encountered. My Skoda was in a small collision, these guys sorted a courtesy car for us, made the car look brand new and went the extra mile to clean it inside and out. Everyone we spoke to was super friendly and the quality of work is outstanding. Highly recommend!
Danny H