General Manager – Durham

The Role:

As our General Manager, you will take full ownership of the site’s performance – leading the team to hit and exceed budget, delivering outstanding quality, and ensuring smooth day-to-day operations. You will combine commercial awareness with people-focused leadership to grow the business and achieve high customer satisfaction levels, keeping your site team members engaged and motivated.

Experience of a management role within the accident repair industry is paramount to the success of the role.

Key Responsibilities:
  • Drive site performance to meet and exceed financial targets.
  • Lead, inspire, and develop the team, fostering a culture of excellence.
  • Manage recruitment and retention to ensure consistent staffing levels.
  • Oversee workflow, quality control, and operational efficiency.
  • Build strong relationships with customers, insurers, and suppliers.
  • Hold an understanding of P+L accounts
About You:
  • Proven experience as a Bodyshop General Manager or in a similar automotive leadership role.
  • Strong commercial and operational management skills.
  • Excellent people management abilities – from recruitment to ongoing development.
  • A track record of meeting and exceeding targets.
  • A commitment to delivering exceptional customer service and quality work.
  • Ideally hold a current industry standard qualification as a VDA.

If you’re a driven leader who thrives on delivering exceptional performance while supporting and developing your team, we’d love to hear from you.

  • Excellent Salary dependent on experience
  • Bonus based on site profitability
  • 25 days holiday, plus bank holidays
  • Private Medical Insurance for self and immediate family
  • Workplace pension
  • Death in Service
For more details please contact d.swales@turnersaccidentrepair.co.uk