Insurance Claims
You May Have Been Referred To Us By Your Insurer
If you’ve been referred to us from your Insurance Provider, then you can be assured that you’re in good hands and we’ll do everything we can to get your vehicle repaired and back on the road as soon as possible.
If your Insurance Provider has not referred you to us, but you’d like us to carry out your repairs, this isn’t a problem as we’re approved by many of the major insurance providers in the UK, you’ll just need to inform your insurer that you’d like your repairs to be done by Turners.
Insurance Claims
Turners Accident Repair Can Help You Register a Claim on Your Behelf
If you’ve already reported your accident to your insurer, they will provide us with all of the required authorities to commence with the repairs on your vehicle, or if you’d like, we can help you to register your claim on your behalf.
Your insurance policy will determine the level of cover you have on your policy and also detail how you should go about making a claim and any excesses you have on your policy. It will also detail if you have opted to have a courtesy car for the duration of your repairs, but if you don’t have this on your policy we can arrange for you to have a courtesy car, subject to availability, should you require one.
Your insurance excess will need to be paid to us on completion of repairs, please refer to your policy documents for full details.
Customer Service
We pride ourselves in providing an outstanding service to our customers
Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.
“1st class service having a had a bad experience with another local branch of same company wasn’t expecting the service I received. From start to finish it was great communication, very fast turnaround (11 days but that was cos of Easter hols or would have been a week). Car perfect condition and a valet (that was much needed). Polite and courteous staff both f2f and over phone, cannot fault the service or repair to my car.”
“Service was fast and efficient.”
“Excellent service.”
“Polite staff and great service.”
“Great service and always keeping me up to date with the repairs thank you.”
