Insurance Claims
You May Have Been Referred To Us By Your Insurer
If you’ve been referred to us from your Insurance Provider, then you can be assured that you’re in good hands and we’ll do everything we can to get your vehicle repaired and back on the road as soon as possible.
If your Insurance Provider has not referred you to us, but you’d like us to carry out your repairs, this isn’t a problem as we’re approved by many of the major insurance providers in the UK, you’ll just need to inform your insurer that you’d like your repairs to be done by Turners.
Insurance Claims
Turners Accident Repair Can Help You Register a Claim on Your Behelf
If you’ve already reported your accident to your insurer, they will provide us with all of the required authorities to commence with the repairs on your vehicle, or if you’d like, we can help you to register your claim on your behalf.
Your insurance policy will determine the level of cover you have on your policy and also detail how you should go about making a claim and any excesses you have on your policy. It will also detail if you have opted to have a courtesy car for the duration of your repairs, but if you don’t have this on your policy we can arrange for you to have a courtesy car, subject to availability, should you require one.
Your insurance excess will need to be paid to us on completion of repairs, please refer to your policy documents for full details.
Customer Service
We pride ourselves in providing an outstanding service to our customers
Our excellent customer service programme and sophisticated operating system enables us to provide our customers with a service that’s second to none.
“Fantastic company ,they have been very professional indeed from start to finish also have done a fantastic job to my Car highly recommend them. Thank you.”
“Fantastic people. They have done a fantastic repair on my car and got it back to me quickly. They kept in touch weekly until my car was ready.100% will recommend them to anyone.”
“Excellent service. My car was repaired and back to me within 3 working days!”
“Very efficient friendly service. Repairs carried out on time and to a high standard.”
“Quick to sort out your repair with a nice friendly staff.”
